INTEGRA
TERMS OF USE AGREEMENT
1. Introduction and Acceptance
THIS IS AN AGREEMENT BETWEEN YOU OR THE ENTITY THAT YOU REPRESENT (hereinafter “You” or “Your”) AND INTEGRA (hereinafter “Integra”, “We”, “Us”, or “Our”) GOVERNING YOUR USE OF INTEGRA HOSPITAL MANAGEMENT SYSTEM, INCLUDING ALL RELATED SOFTWARE, MODULES, APPLICATIONS, DATABASES, PORTALS, MOBILE APPLICATIONS, AND SUPPORT SERVICES (collectively, the “Services”).
By accessing, registering for, or using the Services, You agree to be bound by these Terms of Use (“Terms”). If You do not agree to these Terms, do not use the Services.
2. Parts of This Agreement
These Terms consist of:
General Terms
Service-Specific Terms (if applicable to certain modules such as EHR, Billing, Laboratory, Pharmacy, ERP, Telemedicine, etc.)
In case of conflict, Service-Specific Terms shall prevail.
3. Nature of Services
Integra is a healthcare technology platform that provides digital management solutions including but not limited to:
Electronic Health Records (EHR)
OPD/IPD Management
Billing & Revenue Cycle Management
Laboratory Information Systems
Pharmacy Management
Inventory & ERP Modules
Reporting, Analytics & Dashboard Tools
Appointment & Patient Workflow Systems
Integra is a technology provider only and does not provide medical advice, diagnosis, or treatment.
4. Medical Disclaimer
THE SERVICES ARE NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL JUDGMENT.
Integra does not practice medicine.
Integra does not employ physicians to provide medical services.
Clinical decisions are solely the responsibility of licensed healthcare professionals.
Nothing contained in the Services shall be construed as medical advice.
5. Registration and Account Security
To access certain Services, You must create an account and provide accurate information.
You are responsible for:
Maintaining confidentiality of login credentials
All activities conducted under Your account
Ensuring authorized access only
Integra shall not be liable for unauthorized access caused by Your negligence.
6. Data Ownership and Responsibilities
6.1 Patient Data
All patient data entered into Integra remains the property of the healthcare provider or institution.
You acknowledge that:
You are solely responsible for data accuracy.
You must comply with all applicable healthcare data protection laws.
Integra acts as a data processor or technology provider only.
6.2 Security
Integra implements commercially reasonable security measures. However, no system is completely secure. Integra does not guarantee absolute protection against cyber threats.
7. User Responsibilities and Restrictions
You agree not to:
Reverse engineer, copy, resell, sublicense, or distribute the software.
Use automated tools to extract data.
Use the Services for unlawful activities.
Introduce viruses or malicious code.
Attempt unauthorized system access.
Violation may result in suspension or termination.
8. Subscription, Fees, and Payments
Some Services may be offered under paid subscription plans.
Fees are payable as agreed in writing.
Subscriptions may renew automatically unless canceled prior to renewal date.
Failure to pay may result in suspension.
Integra reserves the right to revise pricing with prior notice.
9. Intellectual Property
All rights, title, and interest in the Services remain exclusively with Integra.
You are granted a limited, non-exclusive, non-transferable license to use the Services solely for internal healthcare operations.
No ownership rights are transferred to You.
10. Third-Party Integrations
Integra may integrate with third-party systems (e.g., payment gateways, labs, diagnostic devices, SMS gateways).
Integra is not responsible for:
Third-party service interruptions
Third-party data breaches
Errors originating outside Integra’s system
11. Disclaimer of Warranties
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”.
Integra disclaims all warranties including but not limited to:
Merchantability
Fitness for a particular purpose
Non-infringement
Error-free or uninterrupted service
Integra does not guarantee that the Services will meet all operational requirements of the User.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
Integra shall not be liable for:
Clinical errors
Data loss due to user negligence
Business interruption
Indirect, incidental, or consequential damages
Total liability shall not exceed the fees paid by You during the preceding twelve (12) months.
13. Indemnification
You agree to indemnify and hold harmless Integra, its directors, employees, and affiliates from any claims arising out of:
Your misuse of the Services
Violation of these Terms
Violation of applicable healthcare regulations
14. Termination
Integra may suspend or terminate access:
For breach of Terms
For non-payment
For misuse or unlawful activity
Upon termination, access to the system may be revoked.
15. Changes to Terms
Integra may update these Terms at any time. Continued use of the Services after updates constitutes acceptance of revised Terms.
16. Governing Law and Dispute Resolution
These Terms shall be governed by the laws of the applicable jurisdiction in which Integra operates.
Any disputes shall be resolved through binding arbitration or competent courts within that jurisdiction.
17. Entire Agreement
These Terms constitute the entire agreement between You and Integra and supersede all prior agreements.INTEGRA
TERMS OF USE AGREEMENT
1. Introduction and Acceptance
THIS IS AN AGREEMENT BETWEEN YOU OR THE ENTITY THAT YOU REPRESENT (hereinafter “You” or “Your”) AND INTEGRA (hereinafter “Integra”, “We”, “Us”, or “Our”) GOVERNING YOUR USE OF INTEGRA HOSPITAL MANAGEMENT SYSTEM, INCLUDING ALL RELATED SOFTWARE, MODULES, APPLICATIONS, DATABASES, PORTALS, MOBILE APPLICATIONS, AND SUPPORT SERVICES (collectively, the “Services”).
By accessing, registering for, or using the Services, You agree to be bound by these Terms of Use (“Terms”). If You do not agree to these Terms, do not use the Services.
2. Parts of This Agreement
These Terms consist of:
General Terms
Service-Specific Terms (if applicable to certain modules such as EHR, Billing, Laboratory, Pharmacy, ERP, Telemedicine, etc.)
In case of conflict, Service-Specific Terms shall prevail.
3. Nature of Services
Integra is a healthcare technology platform that provides digital management solutions including but not limited to:
Electronic Health Records (EHR)
OPD/IPD Management
Billing & Revenue Cycle Management
Laboratory Information Systems
Pharmacy Management
Inventory & ERP Modules
Reporting, Analytics & Dashboard Tools
Appointment & Patient Workflow Systems
Integra is a technology provider only and does not provide medical advice, diagnosis, or treatment.
4. Medical Disclaimer
THE SERVICES ARE NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL JUDGMENT.
Integra does not practice medicine.
Integra does not employ physicians to provide medical services.
Clinical decisions are solely the responsibility of licensed healthcare professionals.
Nothing contained in the Services shall be construed as medical advice.
5. Registration and Account Security
To access certain Services, You must create an account and provide accurate information.
You are responsible for:
Maintaining confidentiality of login credentials
All activities conducted under Your account
Ensuring authorized access only
Integra shall not be liable for unauthorized access caused by Your negligence.
6. Data Ownership and Responsibilities
6.1 Patient Data
All patient data entered into Integra remains the property of the healthcare provider or institution.
You acknowledge that:
You are solely responsible for data accuracy.
You must comply with all applicable healthcare data protection laws.
Integra acts as a data processor or technology provider only.
6.2 Security
Integra implements commercially reasonable security measures. However, no system is completely secure. Integra does not guarantee absolute protection against cyber threats.
7. User Responsibilities and Restrictions
You agree not to:
Reverse engineer, copy, resell, sublicense, or distribute the software.
Use automated tools to extract data.
Use the Services for unlawful activities.
Introduce viruses or malicious code.
Attempt unauthorized system access.
Violation may result in suspension or termination.
8. Subscription, Fees, and Payments
Some Services may be offered under paid subscription plans.
Fees are payable as agreed in writing.
Subscriptions may renew automatically unless canceled prior to renewal date.
Failure to pay may result in suspension.
Integra reserves the right to revise pricing with prior notice.
9. Intellectual Property
All rights, title, and interest in the Services remain exclusively with Integra.
You are granted a limited, non-exclusive, non-transferable license to use the Services solely for internal healthcare operations.
No ownership rights are transferred to You.
10. Third-Party Integrations
Integra may integrate with third-party systems (e.g., payment gateways, labs, diagnostic devices, SMS gateways).
Integra is not responsible for:
Third-party service interruptions
Third-party data breaches
Errors originating outside Integra’s system
11. Disclaimer of Warranties
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”.
Integra disclaims all warranties including but not limited to:
Merchantability
Fitness for a particular purpose
Non-infringement
Error-free or uninterrupted service
Integra does not guarantee that the Services will meet all operational requirements of the User.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
Integra shall not be liable for:
Clinical errors
Data loss due to user negligence
Business interruption
Indirect, incidental, or consequential damages
Total liability shall not exceed the fees paid by You during the preceding twelve (12) months.
13. Indemnification
You agree to indemnify and hold harmless Integra, its directors, employees, and affiliates from any claims arising out of:
Your misuse of the Services
Violation of these Terms
Violation of applicable healthcare regulations
14. Termination
Integra may suspend or terminate access:
For breach of Terms
For non-payment
For misuse or unlawful activity
Upon termination, access to the system may be revoked.
15. Changes to Terms
Integra may update these Terms at any time. Continued use of the Services after updates constitutes acceptance of revised Terms.
16. Governing Law and Dispute Resolution
These Terms shall be governed by the laws of the applicable jurisdiction in which Integra operates.
Any disputes shall be resolved through binding arbitration or competent courts within that jurisdiction.
17. Entire Agreement
These Terms constitute the entire agreement between You and Integra and supersede all prior agreements.